Case Study – Insurance
The GAN
Prominent French Insurer Replaces Legacy System to Automate Customizable Documents
The GAN Group is a prominent and profitable French insurance company with approximately 8,000 employees. The GAN prints more than 100 million contracts, tables, statements, correspondence, and invoices per year on 11 Xerox printers within their headquarters in Paris. They also print documents as needed on several thousand local PCL printers in their offices throughout France.
The GAN used a COBOL program to generate preset forms, which were then printed on various printers. Because of this server-driven, platform dependent design, they were unable to create documents that could be customized on-the-fly by concurrent users. Structured company methodology could not be applied to documents on an enterprise-wide basis because elements of published pages could not be reused. The GAN's outdated system prevented them from applying standard formats to commonly used forms, which resulted in documents of inconsistent quality and unprofessional appearance.
Since the GAN tracks and warehouses insurance information for its customers, a variety of GAN employees work with the data, modifying its content and format. The information includes dollar amounts, dates of insurance, reference names and so on. Without consistent, standardized formats for documents, the overall appearance of the form was susceptible to change each time data was edited. The GAN wanted to limit the changes that users could make, while allowing for reasonable customization.
Document Sciences' solution proved to be the software of choice for the GAN. The system offered the type of fully integrated dynamic content publishing solution that the GAN requires for its fast-paced insurance business.
The solution's integrated interoperability addresses the GAN's dynamic document publishing needs. Document Sciences' software is a logic-driven application with 32-bit capability, encoding for multinational support, advanced page layout functionality, complete composition control and easy data access and storage. The GAN now has a convenient and simple user interface to perform advanced page layout and design within corporate standards.