Health Insurance
Containing costs while maintaining compliance is a key challenge for any Healthcare insurer or Third Party Administrator (TPA). Whether the plan is self-funded or fully insured, information delays, disparate legacy systems, and regulations, make it difficult to quickly produce plan documents. EMC Document Sciences' xPression allows Healthcare Insurers and TPAs to tackle this challenge. It automates the creation and delivery of federal and state compliant documents, enabling effective communication with plan members.
Brokers and agents face competitive pressure to deliver proposals and group plans quickly. xPression automates this process, producing highly customized, compliant plan documents in a fraction of the time.
xPression lets health insurers create benefit booklets, member cards, enrollment materials and provider directories fully customized for each enrollee, but completely regulatory compliant. It also allows you to carefully tailor EOB letters, including customized messaging to encourage appropriate utilization. Member representatives can customize and deliver health and wellness materials based upon an enrollee's request, or materials can be self-fulfilled via the Web, customized to the member's expressed interests and health profile.
Key Benefits:
- Speed response time with approved document templates and content libraries
- Reinforce brand identity with automated merging of logos, fonts and other brand elements
- Readily access data from Customer Relationship Management (CRM), Enterprise Content Management (ECM) and claims systems
- Reduce approval time with tight workflow integration