News & Events
Document Sciences to Unveil New eCRM Portal Architecture at Xplor 2000
10/17/2000, 7:00AM ET
CARLSBAD, CA (October 17, 2000) - An integrated software architecture that allows Rapid Application Development (RAD) of Automated Personal Portals™ (APPs) will be unveiled by Document Sciences Corporation (NASDAQ: DOCX) at Xplor 2000, Miami, Florida, October 31. The architecture enables the creation of dynamic, business logic-driven personalized web portals that seamlessly integrate eBusiness and eCRM applications such as eStatement, eCollateral, eProposal, and eCorrespondence for web browser presentment, email distribution, and traditional print.
"Automated Personal Portals help organizations get closer to their customers, business partners and employees by providing users a very personalized and seamless integration of web and print content, through a rich interactive exchange of relevant information," explained Dan Fregeau, Document Sciences‘ Vice-President of Worldwide Sales and Marketing. "Unlike other Web or print application development products, our solution offers a powerful RAD tool that lets companies and their system integrators develop Web and print applications easier, faster, and at a lower cost, with less overall maintenance."
The Document Sciences portal development solution offers another unique advantage over other content personalization applications in its ability to dynamically generate content for Web, print and other mediums simultaneously, with identical, similar, or even very different presentation quality as required.
"In many web presentment solutions, customer data is used to develop a printed piece which is reproduced on the web, or personalized web content may be generated without a corresponding hardened document," Fregeau said. "Our architecture, which seamlessly integrates innovative new web presentment tools with our well-established document composition engines takes a more direct route, dynamically generating both the browser content and the print content directly from the same customer data. This approach also allows for dynamic updating of the print content driven by real-time customer input on the web portal."
Document Sciences software solutions demonstrated as part of the integrated architecture will include:
- Visual CompuSet Professional Web Designer™ - a sophisticated RAD solution for developing centralized eStatement and eBilling portal applications.
- DLS Web Express™ - an easy-to-use solution for dynamic development of eCollateral, eProposals, and eQuotes, that incorporates support for the Cardiff eForm Warehouse product line.
- DLS eCor™ - an enterprise-wide correspondence solution that provides ad hoc and interactive eCorrespondence, enhancing customer service provided through eCRM Automated Personal Portals.
Demonstrations of these and other Document Sciences solutions that enhance customer relationships will take place at the Document Sciences exhibit, #989, throughout the Xplor Conference, at the Miami Beach, FL Convention Center, October 31st through November 2nd.
About Document Sciences
Document Sciences Corporation delivers real-time, interactive content processing services that content-driven organizations depend on to realize productivity benefits, cut costs, and increase competitiveness. Approximately 650 customers worldwide use Document Sciences products in insurance, banking and financial services, managed-care, telecommunications, utilities and commercial print service bureaus. Customers include more than 60 Fortune 500 companies. Based in Carlsbad, California, with regional locations across the U.S. and a European subsidiary in Paris, Document Sciences also markets its products in Australia, Canada, New Zealand, Brazil, Mexico and China. For more information about Document Sciences Corporation, visit www.docscience.com.
This press release contains certain forward-looking statements. Words such as "plan," "will," "anticipate," "intend," "increasing," "pursue," "provide," "begin," "should," "would," "focus," "believe," "expect," "continue," and "plan," or the negative thereof or variations thereon and similar expressions are intended to identify forward-looking statements. These forward-looking statements inherently involve certain risks and uncertainties, although they are based on our current plans or assessments that are believed to be reasonable as of the date of this press release. Factors that may cause actual results, goals, targets or objectives to differ materially from those contemplated, projected, forecast, estimated, anticipated, planned or budgeted in such forward-looking statements include, among others, the following possibilities: (i) changes in our stock price; (ii) changes in our operating results; (iii) the market for document automation software; (iv) continued expansion of our professional services; (v) market acceptance of our existing products and introduction of new products and enhancements to existing products; (vi) maintaining our relationships with Xerox; and/or (vii) changes in general economic and business conditions. Actual events or results may differ materially from those discussed, contemplated, forecasted, estimated, anticipated, planned or implied in the forward-looking statements as a result of the various factors described above and those further set forth under the heading "Risk Factors" in our Form 10-K for its fiscal year ended December 31, 2001.