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Content Automation: Delivering Enhanced Service to Agents and Clients

Now more than ever, agents and clients are demanding that carriers provide enhanced service throughout the entire customer communications lifecycle, from client acquisition and new product launch to policy issuance and policyholder service.

Watch this interview with Craig Weber, Senior Analyst with Celent LLC, as he discusses how organizations can increase agent productivity and improve policyholder service by automating their correspondence, proposal and policy generation processes.

Mr. Weber will also address timely issues such as:

  • Key benefits of automating document production
  • Producer views on required functionality
  • Email as a tool for differentiation
  • Running Time: 45 minutes
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    Register now to view this EMC Document Sciences’ recorded event.

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